Refund policy

Every piece is printed when you order it. Nothing sits in a warehouse, which means there is nothing to restock a return into. That shapes this whole policy.

If it arrives damaged or wrong

I will replace it, at no cost to you. Email info@wyoraw.com within 30 days of delivery with your order number and photos of both the piece and the packaging. You do not need to send anything back unless I ask you to.

Eligible issues are limited to: damage in transit, printing defects (color shift, banding, blurring), the wrong size fulfilled, or the wrong image printed. Cosmetic variations within normal print tolerances are not covered.

If you change your mind

I cannot accept returns or exchanges for change of mind, and that includes a piece arriving smaller than you pictured. Each print is made for your order. This is not a defect policy workaround — if the piece arrived correctly printed and undamaged, it is not eligible for replacement.

Size is the most common regret and the easiest one to avoid. The Size & Specifications page has a scale reference. If you are unsure, email me before you order and I will help you get it right the first time — I would rather spend ten minutes on that than have you disappointed.

Cancellations

Cancellations must be requested within 15 minutes of ordering. After that, production has likely started and I cannot stop it. If you need to cancel, email info@wyoraw.com immediately with your order number.

Lost or stuck shipments

If tracking says delivered and it is not there, or a package stops moving for more than 14 days, email me. I will work it out with the production partner and get you a replacement.

Wrong or incomplete address

If a package is returned because the address was wrong, I can reship it, but you would need to cover the second shipment. Please check your address at checkout.

Business and volume orders

Handled separately, by agreement. Talk to me before you order.